In the US alone, there are over 100,000 roofing companies with a market size of over $48 billion. When you search for the best roof repair company in Texas online, you’re likely to get a plethora of results, so choosing one can be quite a daunting endeavor. How do you know who will be professional enough?
How do you know which company will deliver impeccable results?
The last thing you want is to have amateurs on your roof, causing more damage than good and leaving you losses you can’t afford. The first thing you need to remember is that you can’t hire the first roof repair company you come across, or the cheapest one either.
Your roof is by far one of the most important parts of the house because it keeps you, and the rest of the structure safe. It’s the first line of defense against natural elements, and you need professional contractors to have it fixed. For this reason, we have brought you a comprehensive post on what to look for when searching for the best roof repair company in Texas.
1. Look for Experience
Experience plays a huge role in the expertise of a roofing contractor. As much as everyone deserves a chance to prove themselves, hiring an expert is way better. Some things like roof repair are not the kind to take a chance on, just like you wouldn’t agree to have a fresh graduate perform surgery on you.
Okay, maybe that was a little overboard, but your roof is a significant part of the house. You need to assure you find someone who has done similar repairs on similar types of roofs before. Most homeowners also make their choice sorely based on the prices offered by the roof repair companies.
This is a grave mistake because it’s true when they say you get what you pay for. You’re most likely going to end up with substandard repair services. Working with a roofing company has been in business for several years is also beneficial because you can avoid fly-by-night contractors that will disappear without a trace.
2. Look at Their Reputation
Being in business for a long time doesn’t cut it if they have a bad reputation. The internet is an avenue for unbiased and honest business reviews from customers who have already done business with the roofing companies before. Compare both the positive and negative reviews and see whether the company has a good track record.
Check how good their customer services are depending on how they respond to reviews and comments. Look at how they handle the negative reviews. Do they offer a solution to the customer queries, or are they rude and unresponsive?
All these can give you a good perspective of the company and help you decide whether hiring them would be worth your while. However, be skeptical about companies that have nothing but five-star reviews. Even the best roofing company in the country is unlikely to have 100 percent satisfied customers, so the reviews are most likely fake.
If possible, ask the company if they can offer some referrals that you can contact. Talking to past customers will also go a long way. You can get first-hand information about how professional they conduct their services.
Ask whether they are courteous when they go into a home, whether they clean up after themselves, and whether they honored their contracts.
3. Check Their Licensing and Insurance Policies
All states require roofing contractors to have licensed to work. Verifying a company means they are qualified to work in the roofing industry. You’ll find that most fly-by-night contractors don’t have either licenses or insurance policies.
Even though they may be skilled and may offer cheaper services, they could leave you with loads of problems. You see, roofing is a relatively dangerous job, which is why you’re not doing the repairs yourself in the first place. It’s essential for the contractor to have not just the right tools and equipment, but the right safety gear as well.
Beyond this, it’s vital for them to have insurance, because if something were to go wrong and they were injured on the job, the insurance policy would cover their medical bills and property damages.
Without an insurance policy, as the homeowner, the responsibility will fall on you. You will have to pay for any injuries and damages sustained, which will bring about a whole lot of problems you don’t want to deal with. Check whether they have the appropriate policies, like general liability insurance and workers’ compensation insurance.
4. Look for Professionalism
Roofing contractors should look and behave professionally at all times. Check to see that the company employees are well dressed and that the contractors coming into your home are well-organized and know what they are doing.
Their customer service should be impeccable, and they should be friendly and polite when you talk to them, regardless of whether it’s the employees or the managers. If you find that the interaction on the phone is wanting because they are rude and impatient, it’s a red flag because it can only go downhill from there.
5. Look for Companies That Use Quality Materials
The problem with low bidding roofing contractors is that apart from substandard services, they could also use substandard materials. If this happens, you may find that you need roof repair sooner than necessary.
These contractors will try to save money every chance they get. They will bring you cheap repair materials that will not even have a warranty from the manufacturer. It’s important for you to verify that the company is professional and purchases materials straight from legitimate suppliers.
The thing is, some shady contractors usually collect all the materials that remain from their roofing jobs and use those materials to go do odd repair jobs. Avoid these roofing contractors because they may do shady things at your place as well.
6. Check Their BBB Rating Online
The Better Business Bureau lists professional and legitimate businesses, so it’s imperative for you to check the company on the website.
If the roofing company does not appear on the BBB website, there is a high chance you should not trust them. Most of the time, following a storm, a lot of people are looking for professionals to repair roof damages after a storm.
Amateur roofing contractors are well aware of this, so they cruise around neighborhoods looking for jobs. Most of these people lack the licensing and insurance requirements to perform roofing projects, but desperate homeowners hire them anyway.
However, it’s vital for you to take some time and check out who you’re letting into your home and whether they are qualified, legitimate, and rated on the BBB website.
7. Look for Companies That Offer Written Estimates
Most reputable roofers offer written estimates, and any company that doesn’t offer you one may be questionable. Any verbal promise to deliver services should be in writing before the work commences. This will ensure you know exact;y what you’re getting, and they can’t go back on their word.
Hiring the Best Roof Repair Company
There you have it! These are some of the things you need to look for in a roofing company, even if you just need roof repair. With the sheer number of roofing companies in Texas, you’re bound to find a company that will deliver impeccable services.
You can also save yourself the trouble and contact Blue Nail roofing and construction company. Our professionals are trained and skilled in their trade and will offer professional services, regardless of the roofing job.